HKEX has issued a Shareholders’ Guide which sets out the frequently asked questions of HKEX’s shareholders and the answers thereto with the objective of providing shareholders with the necessary information about their share interest in HKEX in order to enable them to exercise their rights in an informed manner.
DISSEMINATION OF CORPORATE COMMUNICATIONS
Corporate Communications refer to any documents issued or to be issued by HKEX for the information or action of holders of any of its securities or the investing public, including but not limited to, the directors’ report, the annual accounts together with a copy of the auditor’s report, the interim report, a notice of meeting, a listing document, a circular and a proxy form.
To promote paperless Corporate Communications, HKEX has adopted arrangement to disseminate Corporate Communications to shareholders electronically through the HKEX Group website and the HKEXnews website in accordance with the Listing Rules, the Hong Kong Companies Ordinance and HKEX’s Articles of Association. Subject to relevant laws and regulations, HKEX will only send Corporate Communication(s) in printed form to shareholders upon their request or, where in the case of Actionable Corporate Communications (see details below), a registered shareholder has not provided a functional email address to HKEX.
Shareholders are recommended to access the English and/or Chinese version(s) of HKEX Corporate Communications through the relevant links provided in the Investor Relations (Regulatory Disclosure) section of the HKEX Group website, or through browsing the HKEXnews website (under HKEX's stock code “388” or “80388”).
Notification of publication of Corporate Communications
HKEX will no longer notify shareholders by post upon publication of Corporate Communications electronically.
Shareholders and investors who would like to be notified when HKEX publishes its Corporate Communications(s) on the HKEX Group website or HKEXnews website may:
Actionable Corporate Communications
Actionable Corporate Communications refer to any Corporate Communications that seek instructions from HKEX’s securities holders on how they wish to exercise their rights or make an election as HKEX’s securities holders. For the avoidance of doubt, Actionable Corporate Communications do not include a notice of general meeting and a proxy form.
Pursuant to the Listing Rules, HKEX is required to send Actionable Corporate Communications to holders of its securities individually.
Registered shareholders are recommended to provide an email address to HKEX for receiving HKEX’s Actionable Corporate Communication(s) electronically pursuant to the Listing Rules, by completing and submitting (i) the Online Request Form via the QR code above or (ii) the Request Form (see details below). If no email address has been provided or if the email address provided is invalid or malfunctional, HKEX will send printed Actionable Corporate Communication(s) to the shareholder’s address as it appears in HKEX’s register of members.
Request for printed or electronic version of Corporate Communication(s)
Shareholders will have to complete and submit the Online Request Form via the QR code above or the Request Form (see details below), if they wish to:
- request for printed version of HKEX’s future Corporate Communications, or amend or cancel their prior request; or
- request for a printed or electronic version of specific Corporate Communication published by HKEX after they have encountered difficulty in accessing the document electronically via the HKEX Group website or the HKEXnews website.
A shareholder may at any time make, amend or cancel his/her request for printed version of future Corporate Communications with not less than seven days’ notice in writing to Share Registrar, by submitting the Online Request Form via the QR code above or the Request Form (see details below).
Shareholder’s request, if any, for receiving future Corporate Communications of HKEX in printed form will only be valid from the date of the request and until the time when HKEX publishes its next annual report in the following year, unless the shareholder’s instruction is earlier revoked or superseded.
HKEX will promptly upon shareholder’s request send the printed or electronic version (where applicable) to him/her free of charge.
Request Form for submission of email addresses by registered shareholders and requests in relation to Corporate Communication(s)
Shareholders may submit the Online Request Form via the QR code above, for sending their requests in relation to Corporate Communication(s) and, in case of registered shareholders, their email addresses to HKEX.
Alternatively, shareholders may complete and submit the Request Form (downloaded below) by post to 17M Floor, Hopewell Centre, 183 Queen's Road East, Wan Chai, Hong Kong, or by email to hkex.ecom@computershare.com.hk.
- Corporate Communications Request Form for Registered Shareholders
- Corporate Communications Request Form for Non-registered Shareholders
Enquiries relating to Corporate Communications
Shareholders who have any queries in relation to Corporate Communications may send their queries by submitting the Online Request Form via the QR code above or call the enquiry hotline of Share Registrar on (852) 2862 8688 during business hours (9:00 am to 6:00 pm, Monday to Friday, excluding Hong Kong public holidays).
Privacy Notice
Please refer to HKEX's Privacy Notice for Annual General Meeting and Corporate Communications for further details of how HKEX shall process and protect personal data of its Shareholders that have been submitted to HKEX for the purpose of their Corporate Communication requests and of their respective rights.
REPLACEMENT OF LOST SHARE CERTIFICATES
A share certificate issued by HKEX is a proof of the shareholder's title to shares in HKEX. If a shareholder lost any share certificate, he/she should report to Share Registrar and apply for the issue of a replacement share certificate as soon as possible. A replacement share certificate will be issued subject to the fulfillment of such conditions as to evidence and provision of indemnity as the Company may consider appropriate, as well as payment of the scrip fee and relevant administration costs involved.